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Question : How is a website transfered?

Answer: Reconfiguring the client's main website to work with the newly transferred files and databases. This includes adjusting all necessary file paths and databases information.

Question : Do you offer a mass emailing service and is there any limitation?

Answer : Oakservers offers and recommends PhpList for mass mail sending on the shared servers. PhpList can be found and installed from your Fantastico in Cpanel.

Question : How can i order for you services?

Answer : Ordering for our services is simple, simply fill the order form here and make payment, see the payment details here, we will fulfill your order as soon as we confirm your payment

Question : Can I send and receive e-mails with attachments?

Yes, you can both send and receive e-mail messages with attachments. However, bear in mind that large attachments may slow down your mail sending / receiving.

Question ; Does your reseller program extend to domain registration?

Answer : Our reseller program does not cover domain registration, however, if you wish to earn income through domain registration, you can buy bulk domain from us at the bulk domain prices, see information on bulk domain here, you can then resell at any price you wish. It is that simple.

Question : What form of payment do you accept?

We accept Naira payments in Cash, Cheque or Funds Transfer from your bank account to ours.

Question : Do you offer 24/7 technical support?

Yes, as a part of our "Customer Satisfaction Policy", we provide full 24/7/365 technical support via telephone, trouble ticket and live chat (Yahoo Messenger ) see our contact page for details. Our average ticket response time is under 1hr minutes.

Question : Do you host international domain names?

Yes, we provide hosting services for international domains. It is your responsibility to contact the registrar of your domain name and have them point your domain name to our nameservers. Once the domain has fully propogated, your site will work just fine

Question : Are there any setup fees?

We do not accept any set-up fee. All our account set-up is free of charge.

Quetion : Will you place advert on my reseller website?

Absolutely not. You have paid for it. We will remain anonymous, the reseller program is all about you.

Question : Can i register a domain name only?

Yes. You can register a domain name only, to order for the domain name only please click here

INCLUDED IN ALL PLANS

:: Multiple Domain Hosting

:: PHP, Perl, CGI, SSI, etc

:: MS Frontpage Extension

:: cPanel Control Panel

:: Fantastico Installer

:: MySQL Database

:: phpMyAdmin Tool

:: Sub-Domains

:: Mailing Lists

:: FTP Accounts

::Virus Protection

:: Unlimited Email A/cs

:: Instant A/c Activation

:: 24/7 Technical Support

::99.9% Uptime Guarantee